M to M

M to M is our latest training brand focusing on Customers, Customer Development and Customer Satisfaction. Business exist to serve customers and Marketing is the focal point to achieve this purpose because we know the CUSTOMER are NUMBER ONE!

M to M uses the latest marketing methodology and is specially customised to suit the local environment. The wide ranging programmes covers Product Branding, Telemarketing, Direct Marketing , Distibutor Management, Key Account Management, Service Branding, Market Planning, Sales, Retail Selling and Business Development.

M to M training programme applies the Total Business Development Concept reaching Customers through Marketing, securing Customer Orders through Sales and fulfilling Customer Satisfaction through Value-Added Servicing. Nothing beats getting the Right Product, at the Right Price, at the Right Time and at the Right Place.

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Sales Tracking, Technology and Administration	Strategic Sales Strategies and Planning	Marketing Intensity with Telemarketing/Teleselling
International Key Account and Retail Chain Negotiation	Key Account Planning And Negotiations	Marketing Strategies in Action
Sales Action Planning and Staff Development	Retain, Develop and Maintain Sales Talents	Call Center Suppot and Service Excellence
Customer, Me and Customer	Field Service Technician	Total Customer Satisfaction
Dealer Selection and Development Strategies	Design, Develop and Implementing Sales Marketing Plan	Professional Selling Skills
Project Sales Strategies	Customer Tracking & Retention Strategies	Key Account Management Strategies
Complaint Management & Customer Satisfaction	Customer Service & Telephone Excellence	Creative Sales Presentation - Positive Impact
Telemarketing Direct Marketing Strategies	Creative Selling & Pro-Active Strategies	Developing Effective Sales Assistant / Officer
Customer Relationship Strategies	Industrial Products / Services & Consultative Selling	Marketing Strategies for Hotel, Resort, Clubs
Sales Negotiation & Positive Customer Influence	Sales Team Dynamic & Motivation	Develop Sales Manager & Motivate Your Sales team
Total Customer Satisfaction My Customer is Number One!	Practical Sales Admin and Support	Retail Marketing Management
Retail Selling Skills for Retail Supervisor / Executive	Dealer Sales Strategies	Handling Price Objections

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